Returns & Exchanges
At House of Marley, we stand by our commitment to quality and sustainability. If you are not completely satisfied with your purchase, you may return your product within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Prepare the Package
Place the item in its original eco-friendly packaging, ensuring all cables, manuals, and accessories are included.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your box.
Receive Your Refund
Once our warehouse inspects the returned unit, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing