Frequently Asked Questions
Everything you need to know about your eco-conscious audio experience.
What materials are used in House of Marley products?
We use mindfully sourced materials including FSC® certified wood, REWIND™ fabric made from recycled plastic, recyclable aluminum, and our signature REGRIND™ silicone.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for electronics?
We offer a 30-day money-back guarantee on all products purchased directly from our site. Items must be returned in their original packaging with all included accessories.
Do House of Marley products come with a warranty?
Yes, most of our headphones and speakers include a 2-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How do I pair my Bluetooth speaker or headphones?
Press and hold the Bluetooth button or power button for 3-5 seconds until the LED indicator flashes. Locate 'House of Marley' in your device's Bluetooth settings to connect.
Are your headphones and speakers compatible with all devices?
Our products are designed to work with all Bluetooth-enabled devices, including iOS, Android, and PC. Wired models use a standard 3.5mm auxiliary jack for universal compatibility.